Sydney Network Outage (Resolved)
  • Priority - Medium
  • Affecting Server - Sydney
  • We are currently experiencing a partial outage in our Sydney location. Our network engineers are actively working with our upstream providers to restore connectivity as quickly as possible.

  • Date - 26/12/2019 22:25 - 14/01/2020 20:23
  • Last Updated - 26/12/2019 22:26
Sydney Scheduled Maintenance (Resolved)
  • Priority - Medium
  • Affecting Server - Sydney
  • Event Type: Network Upgrade

    Start Time: 2019-12-18       06:00 AEDT
    End Time: 2019-12-18        08:00 AEDT

    The Sydney network will be upgraded to provide network enhancements as part of ongoing efforts to provide excellent service and maintain an ideal hosting environment.

    A core reload is necessary for this maintenance and intermittent packet loss will be experienced for approx 30 minutes while BGP re-establishes with our transit providers.

  • Date - 18/12/2019 06:00 - 26/12/2019 22:26
  • Last Updated - 16/12/2019 23:48
Sydney Network Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Sydney
  • We are currently experiencing a partial outage in our Sydney location.
    Our network engineers are actively working with our upstream providers to restore connectivity as quickly as possible.

  • Date - 13/12/2019 08:51 - 13/12/2019 21:20
  • Last Updated - 13/12/2019 08:52
Sydney Scheduled Maintenance - 2019-12-11 (Resolved)
  • Priority - Medium
  • Affecting Server - Sydney
  • Event Type: Network Upgrade
    Start Time: 2019-12-10 16:00:00 UTC
    End Time: 2019-12-10 18:00:00 UTC

    We will be performing software upgrades in this location as part of an ongoing effort to maintain an ideal hosting environment.
    During the course of this maintenance window, your website may be unavailable for up to 30 seconds at a time.

  • Date - 11/12/2019 03:00 - 13/12/2019 08:53
  • Last Updated - 04/12/2019 00:44
Sydney Scheduled Maintenance (Resolved)
  • Priority - Critical
  • Affecting Server - Sydney
  • As part of keeping our systems safe, secure and running fast, we will be performing system wide maintenance on the Sydney server. This will take approx 30 minutes.
    We appologize for any inconvinience.

  • Date - 29/05/2018 23:15 - 29/05/2018 23:21
  • Last Updated - 29/05/2018 23:17
Sydney Deployment Delays (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Servers
  • Some customers are currently experiencing slower than normal Virtual Server instance deployment times in our Sydney location.
    Our engineering team is aware of this issue and is working diligently to resolve this as quickly as possible.

  • Date - 29/05/2018 03:15 - 29/05/2018 03:21
  • Last Updated - 29/05/2018 03:17
Sydney - Degraded Network Performance (Resolved)
  • Priority - Critical
  • Affecting Server - Sydney
  • We are currently experiencing degraded network performance in our Sydney location. Our network engineers are actively working with our upstream providers to resolve the issue as quickly as possible.

  • Date - 05/05/2018 06:05 - 05/05/2018 06:35
  • Last Updated - 05/05/2018 06:06
Los Angeles Scheduled Maintenance (Resolved)
  • Priority - Critical
  • The Los Angeles network will be upgraded to provide network enhancements as part of ongoing efforts to provide excellent service and maintain an ideal hosting environment. A device reload may be necessary and some customers may experience brief periods of latency or packetloss while routes are updated across the redundant topology.

  • Date - 05/04/2018 11:00 - 06/04/2018 02:11
  • Last Updated - 05/04/2018 08:51
Chicago Scheduled Maintenance (Resolved)
  • Priority - Critical
  • Our engineering team in coordination with our solid-state vendor (Intel) have identified a firmware issue causing the "bricking" of many SSDs on our new Intel Scalable based cloud platform. The instance(s) listed above is affected by this issue. We have applied the necessary firmware updates supplied by the manufacturer after many weeks of diagnostics. We are confident after this cold reboot that the root cause will be fixed. These servers will be restarted automatically and your data/instance configurations will not be affected.

  • Date - 04/04/2018 07:30 - 05/04/2018 08:50
  • Last Updated - 03/04/2018 00:05
Los Angeles Scheduled Maintenance (Resolved)
  • Priority - Critical
  • Our engineering team in coordination with our solid-state vendor (Intel) have identified a firmware issue causing the "bricking" of many SSDs on our new Intel Scalable based cloud platform. The instance(s) listed above is affected by this issue. We have applied the necessary firmware updates supplied by the manufacturer after many weeks of diagnostics. We are confident after this cold reboot that the root cause will be fixed. These servers will be restarted automatically and your data/instance configurations will not be affected.

  • Date - 04/04/2018 10:30 - 05/04/2018 08:50
  • Last Updated - 03/04/2018 00:04

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Sydney PHP Info